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Frequently Asked Questions

Have questions about our cleaning services in Kingston, Richmond, Wimbledon, Surbiton, or other London areas? We’ve compiled answers to some of the most common queries below. If you don’t find what you’re looking for, please don’t hesitate to contact us!

1. ABOUT OUR SERVICES

2. BOOKING & SCHEDULING

Booking is easy! You can call us directly at +44 7459 007407 or fill out the contact/booking form on our website. We'll discuss your requirements and schedule a convenient time for your clean.

3. PRICING & PAYMENT

Our standard cleaning rate is a competitive £17 per hour. We believe in transparent pricing with no hidden fees.

  • GoCleanUK proudly serves Surbiton (our base at 13 Egmont Ave, Surbiton KT6 7AU, UK) and the surrounding London boroughs, primarily focusing on Kingston, Richmond, and Wimbledon. If you're slightly outside these areas, please get in touch, and we'll see if we can accommodate your request.

4. ABOUT OUR CLEANERS & SERVICE DELIVERY

Absolutely. All GoCleanUK cleaners are thoroughly vetted, professionally trained, and fully insured for your peace of mind and protection.

5. SPECIFIC SERVICE QUESTIONS

Our End of Tenancy cleaning is a comprehensive deep clean of the entire property, designed to meet landlord and letting agency standards. This typically includes deep cleaning of the kitchen (including oven, hob, extractor fan), bathrooms, all rooms (skirting boards, windows internally, doors, floors), and can be tailored to your specific property requirements.

We hope this FAQ page has been helpful! If you have any other questions or would like to book your GoCleanUK cleaning service, please call us on +44 7459 007407 or visit our Contact Us page.

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    **Discounted hourly rate of £16.99 applies to total bookings of 3 or more hours (excluding the free hour offer on the first clean). 

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        *Terms & Conditions apply. Offer for new GoCleanUK customers. Minimum 4-hour booking required for the free first hour.

        **Discounted hourly rate of £16.99 applies to total bookings of 3 or more hours (excluding the free hour offer on the first clean). Full pricing details on our booking page.